Cyankart's Return and Exchange Policy offers you the option to return or exchange items purchased on Cyankart within 14 days of receipt in case there is a manufacturing defet in the products. We will credit the amount you paid for the products as Reward Points into your wallet. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will need to courier the product back to us at the following address:
To: Cyankart India Pvt. Ltd.
I-26, DLF Industrial Area
Phase - I, Faridabad
Haryana - 121003
Please mention your Order ID and contact information on the package.
We request you to use a reliable courier service for the same. Once your return is received by us, you will be reimbursed Rs 100/- in Reward Points towards shipping costs per order/parcel. This is subject to your return having met the requirements of this Policy.
Once we have received your return, we will do a quality check of the product at our end and if the product passes our quality check we will credit the amount you paid for the products as Reward points into your account which can be used whenever you decide to place an order with us again. Please note that products from the undergarments and perishable items categories are not elible for returns.